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......................................................................................21 Monument Group: INTERNAL 3 Introduction 1.1 Context 1.1.1 We expect our business activities to be conducted honestly, with integrity, and in good faith. We also expect that any interaction with our customers... interest must be set out in a Conflicts of Interest Policy that must be part of their Integrity Policy. 1.1.3 It is crucial for good business practice that all (potential) conflicting interests are either completely avoided or properly managed if allowed