5.5

mitigate conflicts or potential conflicts of interest. 5.5 External Disclosure to the Customer 5.5.1 Monument and/or its relevant persons must disclose the nature of a conflict before undertaking work in cases where the measures to manage conflicts are... interest to the customer in a timely 2 manner, especially before any contract is concluded . Reference is made to the provisions under Section 5.5. 5.2 Identification 5.2.1 As stated under Section 1.4, a conflict of interest occurs when (i) the concerns