provider

the risk or appearance of impropriety how business is awarded to Monument or Monument having obtained an improper advantage or treatment. 1.3 Outsourcing 1.3.1 When selecting an outsourced service provider for critical or important functions or services, MAB must ensure that the service provider has adopted measures to ensure that no conflict of interest arises within the service provider and that the outsourcing does not entail the breaching of any law, in particular with regard to data

service provider, have been teleworking due to the Covid-19 pandemic. It is worth noting that this did not have an impact on MAB's operations over 2020 and 2021. MAB introduced a structural Work From Home Policy, where staff should go to the office... has a mortgage book to administer, for which an outsourcing service provider is used. ▪ A new service company was created on 16 July 2021 to support MAB's business, namely MABS. Subsequently, MABS is registered with the FSMA as insurance intermediary

Insurance European Services NV (“MIES“). MIES, a registered insurance intermediary, provides support services to MAB on the basis of a critical outsourcing agreement. Furthermore, MIES has a branch in Ireland, which provides, amongst others, support... functions have, asides from the actuarial function, been insourced within the Monument Re Group. The MC remains committed to continuing to strengthen the system of governance within MAB. Further details of the Company’s system of governance are provided

resources and maximize operational efficiencies. Over 2025, MAB utilized the support of Monument Insurance European Services NV (“MIES“). MIES, a registered insurance intermediary, provides support services to MAB on the basis of a critical outsourcing agreement. Furthermore, MIES has a branch in Ireland, which provides, amongst others, support services to the Irish Monument entity. The business strategy of the Company is to: ▪ Focus on the administration of the existing in-force closed book of

Page 13 of 93 Monument Group: PUBLIC resources and maximize operational efficiencies. Over 2024, MAB utilized the support of Monument Insurance European Services NV (“MIES“). MIES, a registered insurance intermediary, provides support services to MAB on the basis of a critical outsourcing agreement. Furthermore, MIES has a branch in Ireland, which provides, amongst others, support services to the Irish Monument entity. The business strategy of the Company is to: ▪ Focus on the administration of

service companies. The following occurred in 2022: ▪ Monument Insurance European Services NV (“MIES“) and Monument Assurance Belgium Services SA (“MABS”) provided support services to MAB on the basis of a critical outsourcing agreement. In addition, both entities were registered as insurance intermediary in order to provide the policy administration of the acquired books. Furthermore, MIES has a branch in Ireland, which provides, amongst others, support services to the Irish Monument entity. ▪ On 31