payments

(including in our data collection systems or tools) comprising claims handling, monitoring of premium payments, informing customers, executing a specific customer request; - the conclusion of an agreement ; - pre-contractual steps taken after you have

Monument Assurance Belgium Solvency and Financial Condition Report at 31 December 2022 8 April 2023 MMononuumentment GrGroouupp:: PUBPUBLICLIC Table of Contents Samenvatting............................................................................................................................. 4 Executive Summary .................................................................................................................. 12 A. Business and Performance ...................................

Monument Assurance Belgium Solvency and Financial Condition Report at 31 December 2025 8 April 2026 MMoonumnumeenntt G Grrooup:up: P PUUBBLLIICC Table of Contents Samenvatting............................................................................................................................. 3 Executive Summary .................................................................................................................. 12 Business and Performance ....................................

Monument Assurance Belgium Solvency and Financial Condition Report at 31 December 2024 8 April 2025 MoMonumnumeennt Gt Grrooup:up: P PUUBBLILICC Table of Contents Samenvatting ............................................................................................................................... 5 Executive Summary .................................................................................................................... 13 A. Business and Performance ............................

Monument Assurance Belgium Solvency and Financial Condition Report at 31 December 2023 8 April 2024 MMononuumentment GrGroouupp:: PUBPUBLICLIC Table of Contents Samenvatting............................................................................................................................. 5 Executive Summary .................................................................................................................. 13 A. Business and Performance ...................................

/or negative consequences for the Company;  Delays occur in processing customer requests which could benefit the servicing company at the expense of the customer e.g. delay claim payments to maximise profit;  Complaints compensation paid to customers... conflict;  A director voting on a resolution for the payment of a dividend that could reasonably be perceived to be conflicted/interested;  Engagement of the external auditor for non-audit services e.g. providing consultancy services;  An executive

Monument Assurance Belgium Solvency and Financial Condition Report st at 31 December 2021 30 March 2022 Monument Group: PUBLIC Table of Contents Samenvatting............................................................................................................................. 4 Executive Summary .................................................................................................................. 11 A. Business and Performance ...................................................