instances

regulatory requirements or expectations and control failures. 6.1.3 Instances of material conflicts or potential conflicts of interest set out under Section 5.2 are reported to the Compliance Officer by submitting Appendix 2. They are subsequently... remain the exception; the Company should in first instance try to avoid or to manage the conflict of interest so that any damage to the customer is avoided. 5.5.3 The disclosure to the customer is subject to approval by the Management Committee