, evaluate, simplify, optimize and/or automate our internal processes, particularly in the management of files, our websites and platforms, and our distribution channels; - to become aware of the existence and content of communication (letters, telephone
Insurance Distribution Directive or “IDD”); and • Articles 2 of the Commission Delegated Regulation (EU) 2021/1257 of 21 April 2012 amending Delegated Regulation (EU) 2017/2358 and (EU) 2017/2359 as regards the integration of sustainability factors... to the interests of one or more parties. 1.4.2 “Insurance distributor” refers to insurance companies, insurance intermediaries and non-exempt ancillary insurance intermediaries. 1.4.3 “Relevant persons” are the directors, staff, appointed
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